Shipping Policy
Physical Product Shipping Policy
OUR PRODUCTS THAT ARE PHYSICAL GOODS (“PHYSICAL PRODUCTS”) ARE REFUNDABLE IF RETURNED TO US IN UNUSED CONDITION WITHIN 30-DAYS FOLLOWING DELIVERY TO YOU. PHYSICAL PRODUCTS MUST BE IN THE SAME CONDITION IN WHICH YOU RECEIVED THEM AND MUST BE RETURNED IN THE SAME PACKAGING WITH ANY LABELS REMAINING (NOT REMOVED). YOU ARE RESPONSIBLE FOR THE COSTS OF ANY SHIPPING FOR ANY RETURNS. WITHIN 30 DAYS FOLLOWING RECEIPT OF ANY RETURNED PHYSICAL PRODUCT, WE WILL ISSUE A REFUND OF THE PURCHASE PRICE OF THE PHYSICAL PRODUCT VIA THE SAME PAYMENT METHOD THAT WAS USED TO PURCHASE THE PHYSICAL PRODUCT. ALL SHIPPING COSTS ARE NOT REFUNDABLE AND REMAIN YOUR RESPONSIBILITY. WE RESERVE THE RIGHT TO CHANGE THE COSTS OF OUR PRODUCTS AT ANY TIME. PLEASE CHECK WITH OUR PLATFORMS FOR THE LATEST PRICING.
Digital Product Shipping Policy
Thank you for choosing to shop with us! At Modern Age Monk, we aim to provide you with a seamless experience when purchasing our digital products. Please review our shipping policy below:
Delivery Method:
Our digital products are delivered electronically via email or through secure download links provided upon purchase completion.
Delivery Timeframe:
Upon successful completion of your purchase, you will receive immediate access to your digital product. In some cases, such as pre-orders or customized products, delivery times may vary. Any delays will be communicated to you promptly.
Delivery Address:
Since our products are delivered digitally, there is no physical shipping address required. However, please ensure that you provide a valid email address during the checkout process to receive your purchase confirmation and access details.
Confirmation of Delivery:
You will receive a confirmation email containing details of your purchase and instructions on how to access your digital product. Please check your email inbox (and spam/junk folders) for this communication.
Product Access:
Your digital product will be accessible via the download link provided in the confirmation email or through your account on our website. If you encounter any difficulties accessing your product, please don't hesitate to contact our customer support team for assistance.
Refunds and Returns:
Due to the nature of digital products, we do not offer refunds or returns once the product has been accessed or downloaded. However, if you encounter any issues with your purchase, please reach out to us, and we will do our best to resolve the issue promptly.
Product Updates:
In some cases, updates or enhancements may be made to our digital products after purchase. Customers who have already purchased the product will typically receive these updates free of charge. Notifications regarding updates will be sent via email.
Customer Support:
If you have any questions or concerns regarding your purchase or our shipping policy, please feel free to contact our customer support team. We're here to help you and ensure that you have a positive experience with our products.
By completing your purchase with us, you agree to abide by the terms outlined in this shipping policy. We appreciate your business and hope you enjoy your digital product!
Name: Team Modern Age Monk
Registered Address: A 508 Shaunak Bakeri, Ahmedabad 380051 Gujarat.
Email: support@modernagemonk.com
Contact Number: 8962440155
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